At Levensight, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data when you email us or contact us through our website.

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details

We collect or use the following personal information to comply with legal requirements:

• Name
• Contact information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. 
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 
• Your right to erasure - You have the right to ask us to delete your personal information. 
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. 
• Your right to object to processing - You have the right to object to the processing of your personal data. 
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. 
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. 

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful basis for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information to comply with legal requirements:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

• Directly from you

How long we keep information

• We store personal information for a maximum of three years.

Our contact details

If you would like to contact us about how we use personal information, please email: chris.mills@levensight.co.uk